SANASA Life Insurance has officially resumed full business operations after the temporary regulatory suspension imposed by the Insurance Regulatory Commission of Sri Lanka (IRCSL) was lifted, marking a significant milestone for the company and its policyholders. The decision enables the insurer to recommence issuing new long term insurance policies while continuing its commitment to customers and stakeholders.
The resumption follows the successful completion of the regulatory requirements stipulated by the IRCSL, reaffirming SANASA Life’s commitment to sound governance, regulatory compliance, and financial stability. Throughout the suspension period, the company continued to honour its obligations to existing policyholders, ensuring uninterrupted customer service and claims management.
With full operations restored, SANASA Life is focused on rebuilding market momentum through enhanced customer engagement, expanded insurance offerings, and strengthened distribution channels. The company has reaffirmed its dedication to delivering accessible and affordable life insurance solutions while supporting financial security for individuals, families, and communities across Sri Lanka.
The return to normal business operations is expected to strengthen confidence among customers, intermediaries, and business partners while reinforcing the resilience of Sri Lanka’s insurance sector. SANASA Life stated that it will continue to prioritise customer trust, transparency, innovation, and operational excellence as it embarks on a renewed phase of sustainable growth. The development also reflects the importance of robust regulatory oversight in maintaining the stability and integrity of the country’s financial services industry.
